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Returns & Refunds

Information about return requests, refund timelines, product conditions, and support.

Return Policy Summary

  • 7-Day Returns

    Return requests are accepted within the return window.

  • Original Condition

    Products must be unused and in original packaging.

  • Support Required

    Contact support before sending any return.

How to Return

  • 1. Contact Support

    Send your order details to our support team.

  • 2. Request Review

    The team checks if the product is eligible for return.

  • 3. Return Confirmation

    You receive return instructions if the request is approved.

  • 4. Refund Processing

    Refunds are processed after the returned item is checked.

Return Conditions

Product condition

Returned products must be unused, undamaged, and in original packaging.

Return window

Return requests must be submitted within the allowed return period.

Proof of purchase

Order number or purchase confirmation may be required.

Inspection

Returned products may be inspected before refund approval.

Refund Timeline

  • Request submitted

    Customer contacts support with order details.

  • Return reviewed

    The product eligibility is checked.

  • Refund processed

    Refund is processed after approval and inspection.

Non-returnable items

Some products may not be eligible for return depending on product type, condition, hygiene, usage, or vendor policy.

COD / Payment Refund Note

Refund method may depend on the original payment method, order status, and return approval.

Need help with a return?

Contact our support team with your order number and product details.

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